One who clearly understands that Hashem feels his pain, can approach Hashem in prayer even when he feels distant. If, however, he is coming from a place of jealousy, lust or the pursuit of honor, then he will feel distant and incapable of opening his mouth and heart to Hashem. "How can I possibly speak His words."
He feels as if his father has told him, "Go back to the place where you fell and don't return until you have cleaned yourself." He will then feel as if he is all alone battling the mud. But with the awareness that Hashem is with him in his pain he knows that even if he is still in the mud Hashem is with him, next to him, and feeling the pain that is pounding in his heart. It is from that feeling that he begins to daven.
Similarly, if one approaches a Tzaddik to complain about his lowly state, the Tzaddik is not standing at a distance looking critically at how far the person has fallen. Rather, the Tzaddik completely immerses himself in the other's pain - how much his heart hurts because he has fallen so low - and from there he can raise him and help him escape to the good.
He feels as if his father has told him, "Go back to the place where you fell and don't return until you have cleaned yourself." He will then feel as if he is all alone battling the mud. But with the awareness that Hashem is with him in his pain he knows that even if he is still in the mud Hashem is with him, next to him, and feeling the pain that is pounding in his heart. It is from that feeling that he begins to daven.
Similarly, if one approaches a Tzaddik to complain about his lowly state, the Tzaddik is not standing at a distance looking critically at how far the person has fallen. Rather, the Tzaddik completely immerses himself in the other's pain - how much his heart hurts because he has fallen so low - and from there he can raise him and help him escape to the good.